TourCMS integration
Arkeo agents for TourCMS
Arkeo agents work in your TourCMS account alongside your team. They catch changed bookings, build the shifts and each driver's sheet, send guests the trip details, chase balances still owed, and follow up on enquiries.
15 minutes. You'll know which work agents can take off your team, the hours it frees up and what it costs.
What Arkeo agents do in TourCMS
Each agent does one job from start to finish. They start on their own, follow your process, and your team talks to them in Slack or Teams.
- ✓Reads new and changed bookingseach 5 min
- ✓Catches a changed date or guest countnext pass
- ✓Sends any booking missing staff to the scheduleright away
A changed booking gets caught that day, not on the day of the trip.
TourCMS
Slack- ✓Creates the missing shiftsper booking
- ✓Checks each shift against the bookingeach shift
- ✓Sends each guide and driver tomorrow's runevery day at five
Each guide and driver knows tomorrow before they go home.
SlingTourCMS
Google Sheets- ✓Pulls tomorrow's bookings and where each guest is collectedevery day
- ✓Builds one sheet per driver, in route orderper van
- ✓Sends a new sheet when a booking changesright away
Drivers leave with the right list, not last night's.
TourCMSGoogle SheetsSling- ✓Sends the waiver and your trip details emailafter booking
- ✓Texts the meeting time and placeday before
- ✓Sends any change the minute it's madeas it happens
Guests show up ready, at the right place and time.
TourCMS
Twilio
Smartwaiver- ✓Finds bookings with money still owedevery day
- ✓Sends the guest a reminder and a payment linka week out
- ✓Logs the payment on the bookingwhen it comes in
Trips go out paid in full.
TourCMS
Stripe
QuickBooks- ✓Reads each new enquiryas it comes in
- ✓Sends dates, prices and open spotssame day
- ✓Follows up on the ones that didn't bookafter 3 days
More enquiries turn into bookings.
TourCMS
GmailWorks with the rest of your software
Agents carry the work from TourCMS into the other software your team uses, so nothing waits for someone to copy it over.
Businesses that run on TourCMS
How it connects
You make the key in your own TourCMS account. Nothing to install on your computers, and nothing to wait for.
Where
In TourCMS, go to Configuration & setup, then API. Tick Enable and save. The page shows each channel's ID and its private API key.
Who can do it
Someone on your team who can open Configuration & setup in TourCMS.
Plan
Any paid TourCMS operator account.
Agents can see
- Bookings, dates, guest counts and status
- Your tours, dates, prices and open spots
- Customers, enquiries and payments
- Routes and where each guest is collected
Agents can change
- Booking details and notes
- Payments and refunds logged on a booking
- Cancelled bookings
- Emails sent from your own TourCMS templates
Agents can't
- Reach a channel you didn't give it. Each key works for one of your channels.
- Change your TourCMS account settings. The key covers bookings, tours and customers.
- Get back in after you turn the API off in TourCMS.
What this looks like at your business
Changed bookingsA changed date or guest count caught and sent to the schedule.
Designed for tour and charter companiesBalances owedGuests who still owe get a reminder and a payment link.
Designed for tour and charter companiesEnquiriesEach enquiry answered, and followed up if it didn't book.
Designed for tour and charter companiesIs this you?
- You take your bookings in TourCMS
- Your team checks bookings, balances or driver sheets by hand
- You want a busy season without more office staff
✕Just starting, with a few bookings a week: not the right fit yet.
In 15 minutes, you'll know
Book a 15-minute call
Want to see what agents would do with your bookings?
That's the reason to book. In 15 minutes you'll know which work agents can take off your team.
Questions about Arkeo and TourCMS
Is my customers' information safe?
Yes. Each agent sees only what its job needs. Guest details never go into public AI. Agents connect to AI through business-grade connections audited under SOC 2.
Which TourCMS plan do I need?
Any paid TourCMS operator account. Someone on your team turns the API on under Configuration & setup.
Will the agents change my bookings?
They make the changes your process allows, like adding a note or logging a payment, and send the rest to your team.
Can I turn it off?
Yes. Turn the API off under Configuration & setup, then API, and the agents lose access.
What does it cost?
You get the price on the call, along with the hours it saves your team.