Hostaway integration
Arkeo agents for Hostaway
Arkeo agents work in your Hostaway account alongside your team. They catch changed bookings, keep cleaner schedules right, message guests before arrival, send each owner their report, and reply to reviews.
15 minutes. You'll know which work agents can take off your team, the hours it frees up and what it costs.
What Arkeo agents do in Hostaway
Each agent does one job from start to finish. They start on their own, follow your process, and your team talks to them in Slack or Teams.
- ✓Reads new and changed reservationseach 5 min
- ✓Catches new dates, guest counts and cancellationsnext pass
- ✓Moves the cleaning task to matchright away
A moved stay gets caught that day, not when the cleaner shows up.
Hostaway
Slack- ✓Creates the cleaning task for each checkoutper booking
- ✓Assigns a cleaner and checks the time to the next check-ineach task
- ✓Sends each cleaner tomorrow's homesevery day at five
Each cleaner knows tomorrow's homes before the day ends.
Hostaway
Google Sheets
WhatsApp- ✓Sends check-in details and house rulesbefore arrival
- ✓Answers common questions in the Hostaway inboxany hour
- ✓Sends the hard ones to your team, written upright away
Guests arrive knowing how to get in. Your phone stays quiet.
HostawaySlack- ✓Pulls each owner statement and the month's staysevery month
- ✓Checks expenses and payouts against your booksper owner
- ✓Sends each owner their reportfirst of the month
Owners get their numbers without your team building the report.
Hostaway
QuickBooks
Gmail- ✓Reads new guest reviewsevery day
- ✓Writes a reply in your wordsper review
- ✓Posts it, or sends low scores to your teamsame day
Each review gets a reply. Low scores reach you first.
HostawaySlackWorks with the rest of your software
Agents carry the work from Hostaway into the other software your team uses, so nothing waits for someone to copy it over.
Stripe
Xero
TwilioBusinesses that run on Hostaway
How it connects
You make the key in your own Hostaway account. Nothing to install on your computers, and nothing to wait for.
Where
In your Hostaway dashboard. You get your API client secret there, along with your account ID.
Who can do it
A user on your Hostaway account who can open the dashboard settings.
Plan
Hostaway's API docs list no plan limit for the key.
Agents can see
- Reservations, dates, guests and status
- Guest messages in the inbox
- Cleaning and other tasks
- Owner statements and guest reviews
Agents can change
- Reservations and blocked dates
- Tasks and who they are assigned to
- Messages to guests
- Replies to guest reviews
Agents can't
- Change owner statements. Agents only read them.
- Reach any Hostaway account but yours. The key works only for your account.
- Get back in after you remove the key.
What this looks like at your business
Changed staysA moved checkout caught and the cleaning task moved with it.
Designed for short-stay rental managersCleaner schedulesA cleaning task per checkout and each cleaner's homes sent.
Designed for short-stay rental managersOwner reportsStatements checked against your books and sent to each owner.
Designed for short-stay rental managersIs this you?
- You manage your rentals in Hostaway
- Your team moves cleanings, answers guests or builds owner reports by hand
- You want more homes without more office staff
✕Just starting, with one or two homes: not the right fit yet.
In 15 minutes, you'll know
Book a 15-minute call
Want to see what agents would do with your rentals?
That's the reason to book. In 15 minutes you'll know which work agents can take off your team.
Questions about Arkeo and Hostaway
Is my customers' information safe?
Yes. Each agent sees only what its job needs. Guest details never go into public AI. Agents connect to AI through business-grade connections audited under SOC 2.
Which Hostaway plan do I need?
Hostaway's API docs list no plan limit. A user who can open your dashboard settings gets the key.
Will the agents message my guests?
Yes, before they arrive, in your words and only what your process allows. Hard questions go to your team.
Will the agents change my bookings?
They make the changes your process allows, like moving a cleaning task or blocking dates, and send the rest to your team.
Can I turn it off?
Yes. Remove the key in Hostaway and the agents lose access right away.
What does it cost?
You get the price on the call, along with the hours it saves your team.