Cliniko integration
Arkeo agents for Cliniko
Arkeo agents do the front desk work in Cliniko alongside your team. They book patients due back, fill cancelled times, chase intake forms and unpaid invoices, and report on the week.
15 minutes. You'll know which work agents can take off your team, the hours it frees up and what it costs.
What Arkeo agents do in Cliniko
Each agent does one job from start to finish. They start on their own, follow your process, and your team talks to them in Slack or Teams. Treatment stays with your practitioners.
- ✓Finds patients due for a follow-upevery day
- ✓Texts them open timessame day
- ✓Books the time they reply withright away
Patients come back without your front desk calling.
Cliniko
Twilio- ✓Sees cancelled appointmentsas they happen
- ✓Offers the time to patients due backright away
- ✓Books the first one who says yessame day
A cancellation doesn't have to be an empty hour.
ClinikoTwilio- ✓Checks new patients have filled in their formsthe day before
- ✓Sends the patient a reminderright away
- ✓Tells your front desk who still hasn'tmorning of
First visits start on time, with the forms done.
Cliniko
Gmail- ✓Checks invoices still unpaidevery day
- ✓Sends the patient a reminderafter 7 days
- ✓Tells your front desk who is still lateevery week
Money owed gets chased without anyone tracking it.
ClinikoGmail- ✓Counts bookings, cancellations and no-showsevery Monday
- ✓Compares it to last week, per practitionerevery Monday
- ✓Sends it to the ownerMonday morning
Know how the week went without building the report.
Cliniko
Google Sheets
SlackWorks with the rest of your software
Agents carry the work from Cliniko into the other software your team uses, so nothing waits for someone to copy it over.
Stripe
Xero
QuickBooks
Google Calendar
JotformBusinesses that run on Cliniko
How it connects
You make the key in your own Cliniko account. Nothing to install on your computers, and nothing to wait for.
Where
In Cliniko, under My info. A user turns on API keys for themselves, saves, then adds a key under Manage API keys.
Who can do it
Any Cliniko user. The key can see and do what that user can, so make it as a user with front desk access.
Plan
Any Cliniko account.
Agents can see
- Appointments, open times and cancellations
- Patients and their contact details
- Invoices and what is still owed
- Recalls and patient forms
Agents can change
- Appointments: book, move or cancel
- New patients and their contact details
- Notes on appointments
Agents can't
- Create or change invoices. Cliniko only lets apps read them.
- Do more than the user who made the key can do.
- Get back in after you delete the API key.
What this looks like at your business
Patients due backPatients due for a follow-up get open times and are booked.
Designed for clinics on ClinikoCancelled timesEach cancelled time is offered to patients due back.
Designed for clinics on ClinikoUnpaid invoicesPatients reminded. Your front desk sees who is still late.
Designed for clinics on ClinikoIs this you?
- You run your clinic on Cliniko
- Your front desk books recalls, fills gaps or chases payments by hand
- You want to grow without more front desk staff
✕A solo practitioner with a light book: not the right fit yet.
In 15 minutes, you'll know
Book a 15-minute call
Want to see what agents would do in your clinic?
That's the reason to book. In 15 minutes you'll know which work agents can take off your team.
Questions about Arkeo and Cliniko
Is my customers' information safe?
Yes. Each agent sees only what its job needs. Patient records never go into public AI. Agents connect to AI through business-grade connections audited under SOC 2.
Do the agents treat patients or write treatment notes?
No. Agents do the front desk and office work. Treatment and treatment notes stay with your practitioners.
Who can make the API key?
Any Cliniko user can, under My info. The key can do what that user can do, so make it as a receptionist or admin user.
Will the agents change my appointment book?
They book, move or cancel appointments the way your process says, and your front desk sees each change.
Can I turn it off?
Yes. Delete the API key in Cliniko and the agents lose access right away.
What does it cost?
You get the price on the call, along with the hours it saves your team.