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WhatsApp Guest Questions Agent
It answers your guests on WhatsApp and email at any hour: prices, times, open spots and where to meet. It takes and moves bookings in Checkfront, and sends your team only the questions that need a person.
15 minutes. You'll see how it would run at your business, the hours it frees up and what it costs.
- ✓Answers prices, times and where to meetany hour
- ✓Takes and moves bookingsas they come
- ✓Sends the hard ones to your team, written upright away
Guests get answers. Your phone stays quiet.
WhatsApp
Gmail
CheckfrontHow it works
The agent does the job from start to finish, on its own schedule. Your team talks to it in Slack or Teams.
A guest sends a question
A guest writes on WhatsApp or emails your inbox. It reads the message, and any photo or voice note that comes with it.
Looks up the real answer
It checks your tours, open spots and prices in Checkfront, so the answer matches what you sell today.
Answers in the same chat
It replies on WhatsApp with the price, the time and where to meet, and can send your meeting point map.
Takes or moves the booking
When a guest wants to book, it makes the booking in Checkfront. To move one, it books the new time and marks the old one cancelled.
Answers email the same way
Guests who write by email get a reply from your inbox, and the thread gets a label so your team can see it was handled.
Sends the hard ones to your team
A question it can't answer goes to your team by email, written up with the guest, the booking and what they asked.
What you get
A guest who writes at 11pm gets the price and times then, not the next morning.
Your team stops answering the same questions about times, prices and where to meet.
A guest who is ready to book gets booked in the same chat, before they go elsewhere.
What this looks like at your business
Guest questionsPrices, times and where to meet, answered in the chat.
Designed for tour and charter companiesBookings from chatsBookings made and moved in Checkfront from the chat.
Designed for tour and charter companiesHard questionsEach one sent to your team with the guest and the booking.
Designed for tour and charter companiesBuilt for your company
Your version, set up around how you work
No two businesses run this job the same way. Your WhatsApp Guest Questions Agent follows your process, your rules and your software, not a template.
Your tone, your languages, and the details you want each guest to know before they come.
Which questions it answers, which bookings it can move, and when it hands a guest to a person.
Your office, your manager, or the guide on shift. By email or in the tool your team uses.
WhatsApp, Gmail and Checkfront today. If you take bookings in another tool, your version works there.
Works in the software you use
You make the key in your own accounts. Nothing to install on your computers.
Part of a team of agents
Agents pass work to each other, so a job keeps moving without someone on your team handing it along.
Reads each booking every 5 minutes, so a booking taken in a chat gets checked and any missing staff go to the schedule.
A changed booking gets caught that day, not on the day of the trip.
See this agent →
After a guest books, it sends the waiver, collects guest details and texts the meeting time and place the day before.
Every guest shows up ready, at the right place and time.
See this agent →Built for
Book a 15-minute call
Get your version of the WhatsApp Guest Questions Agent
Bring how your team does this job today. In 15 minutes you'll know how your version would run, the hours it frees up and what it costs.
Questions about the WhatsApp Guest Questions Agent
Is my customers' information safe?
Yes. The agent reads only the chats, emails and bookings its job needs, in your own WhatsApp, Gmail and Checkfront accounts. Guest details never go into public AI. Agents connect to AI through business-grade connections audited under SOC 2.
Will it change my bookings?
Only the way your rules say. It makes new bookings and moves the ones a guest asks to move. Refunds and discounts stay with your team.
Can it message guests first?
Only with a template Meta has approved. Guests who write to you get a reply in the same chat.
Can it follow the way we work?
Yes. Your version answers in your words and hands off the questions you want a person on. We set that up with you after the call.
Can I turn it off?
Yes. Remove the agent's access in your Meta business settings and it stops answering right away.
What does it cost?
You get the price on the call, along with the hours it saves your team.