ShiftCare integration
Arkeo agents for ShiftCare
Arkeo agents do the office work in ShiftCare alongside your team. They fill open shifts, check for shifts with no one on them, get payroll ready, and build invoices from finished shifts.
15 minutes. You'll know which work agents can take off your team, the hours it frees up and what it costs.
What Arkeo agents do in ShiftCare
Each agent does one job from start to finish. They start on their own, follow your rules, and your team talks to them in Slack or Teams. Care stays with your carers.
- ✓Finds shifts with no carerevery day
- ✓Matches a carer who is freeper shift
- ✓Puts the carer on the shift in ShiftCareright away
Next week's roster, filled and in ShiftCare.
ShiftCare
Google Sheets
Slack- ✓Checks the roster for gaps and clashesevery day
- ✓Finds cancelled shifts no one filledright away
- ✓Tells your team what needs fixingin Teams
Your team hears about it before the client does.
ShiftCare
Microsoft TeamsSlack- ✓Pulls finished shifts and hoursper pay period
- ✓Finds shifts with missing or odd timesper carer
- ✓Gets payroll ready to runsame day
A day of counting hours becomes minutes of checking.
ShiftCare
QuickBooksGoogle Sheets- ✓Reads what is ready to bill per clientper billing period
- ✓Checks it against the shifts workedper client
- ✓Builds the invoice in ShiftCaresame day
No more calculator. Invoices match the shifts.
ShiftCare
XeroQuickBooksWorks with the rest of your software
Agents carry the work from ShiftCare into the other software your team uses, so nothing waits for someone to copy it over.
Gmail
OutlookBusinesses that run on ShiftCare
How it connects
You make the key in your own ShiftCare account. Nothing to install on your computers, and nothing to wait for.
Where
In ShiftCare, under Integrations, then API. Click Generate New API Key, confirm your password or 2FA, and copy the key. ShiftCare shows it once.
Who can do it
A user with Admin access in ShiftCare.
Plan
Premium or Enterprise plan. Works for ShiftCare accounts in Australia, Canada, the US and the UK.
Agents can see
- Shifts, who is on them and when
- Clients and staff
- What is ready to bill for each client
- Invoices
Agents can change
- Shifts: edit or cancel
- Which carer is on each shift
- Invoices built from finished shifts
Agents can't
- Give care or write progress notes. That stays with your carers.
- Work on plans below Premium. ShiftCare keeps its API to Premium and Enterprise.
- Get back in after you delete the API key.
What this looks like at your business
Open shiftsShifts with no carer get someone free, then your rostering lead checks.
Designed for care providers on ShiftCareRoster gapsGaps and cancelled shifts sent to your team with the cause.
Designed for care providers on ShiftCareInvoicesInvoices built from the shifts your carers worked.
Designed for care providers on ShiftCareIs this you?
- You run your care business on ShiftCare
- Your office fills shifts, counts hours or builds invoices by hand
- You want to grow without more office staff
✕Just starting, with a few clients: not the right fit yet.
In 15 minutes, you'll know
Book a 15-minute call
Want to see what agents would do in your ShiftCare?
That's the reason to book. In 15 minutes you'll know which work agents can take off your team.
Questions about Arkeo and ShiftCare
Is my customers' information safe?
Yes. Each agent sees only what its job needs. Client and carer records never go into public AI. Agents connect to AI through business-grade connections audited under SOC 2.
Do the agents touch client care?
No. Agents do the office work: rosters, shift checks, payroll prep and invoices. Care stays with your carers.
Which ShiftCare plan do I need?
Premium or Enterprise. Your ShiftCare admin makes the key in a few clicks.
Will the agents change my roster?
They fill and edit shifts the way your rules say, and your rostering lead sees what changed.
Can I turn it off?
Yes. Delete the API key in ShiftCare and it stops working right away.
What does it cost?
You get the price on the call, along with the hours it saves your team.