Lodgify vs Hostaway: which fits your rentals

The short answer

Lodgify vs Hostaway mostly comes down to how much of your business is managing homes for owners. Lodgify starts from a bookable website and a channel manager on all its plans, with cleaning tasks and owner statements on its Ultimate plan. Hostaway is built for property managers, with tasks, owner statements, a channel manager for Airbnb, Vrbo, Booking.com, Expedia and Google, and 300+ integrations in one system, quoted by how many listings you run. Where both stop: Airbnb payouts and some fees don't come across whole, a changed or moved booking needs a person to check it, and owner statements need fixing by hand. AI agents can do that checking in either one, while guests stay with your team.

Lodgify vs Hostaway: what each one is

Lodgify's help center lists the same core on all its plans: a bookable website, a property management system, a channel manager and a reservation system. Its plans are Starter, Professional and Ultimate. Google Vacation Rentals comes on the larger plans, and the property manager tools, like Cleaning and Task Management, Owner Statements and the Guest App, are exclusive to Ultimate. Lodgify connects to four booking sites by API: Airbnb, Booking.com, Vrbo and Expedia, and it says the Expedia connection will soon move to iCal.

Hostaway's site is written for vacation rental property managers. Its channel manager uses direct, two-way connections to Airbnb, Vrbo, Booking.com, Expedia and Google, and it adds a unified inbox, auto-tasks for cleaners, owner statements with an owner portal, a direct booking website builder, an Open API and 300+ integrations. On pricing, it asks how many listings you manage, from 2 to 14 up to 50 or more, and gives you a quote.

Hostaway vs Lodgify, side by side

	Lodgify	Hostaway
Built for	Hosts who want their own booking website, with property manager tools on Ultimate	Vacation rental property managers
Plans	Starter, Professional, Ultimate	One system, quoted by listing count: 2 to 14, 15 to 49, 50+
Booking sites	Airbnb, Booking.com and Vrbo by API; Expedia moving to iCal; Google Vacation Rentals on larger plans	Airbnb, Vrbo, Booking.com, Expedia and Google through direct two-way connections
Your own booking website	A bookable website on all plans	A direct booking website builder
Guest messages	Basic and advanced guest messaging on all plans	Unified inbox, with AI Replies that draft and can send guest answers
Cleaners and tasks	Cleaning and Task Management on Ultimate	Tasks and auto-tasks made from each reservation
Owners	Owner Statements on Ultimate, as PDF or XLS	Owner statements, an owner portal and statement automation
Other software	An API and a list of connected apps	300+ integrations and an Open API
Connecting agents	Key from Settings, then Public API, made by the main account holder	An API key from your Hostaway dashboard

Hostaway vs Lodgify: how to tell which fits

If most of your bookings should come through your own site, start with Lodgify. The bookable website is at the center of all its plans, and you can add the property manager tools when you move up to Ultimate.

If you manage homes for owners with a team of cleaners, start with Hostaway. Tasks, owner statements and the owner portal are part of the one system, and it connects to more booking sites by direct connection.

In between, count two things: how many homes you will run next year, and how many of them belong to owners. Then ask each one for a demo with your own homes, your booking sites and one real owner statement.

What still takes the hours in Lodgify or Hostaway

The money doesn't all come across. Lodgify's Airbnb guide says Airbnb sets the payment schedule, so payouts show only in your Airbnb account, not in Lodgify. A security deposit shown on Airbnb is collected by neither system; you collect it yourself. Optional fees have to be added to each booking by hand after it comes in. On Hostaway, its Vrbo guide says a Vrbo booking can show an unknown payment status, and then someone processes the payment by hand.

Changed bookings need a person. Hostaway says Airbnb and Booking.com changes have to be made on the booking site, and moving a guest to another home in Hostaway breaks the link to the booking site. Its tasks guide adds that once someone edits a cleaning task's time by hand, the task stops following the booking. On Lodgify, closed dates you set in Airbnb no longer apply after you connect, so they have to be set again in Lodgify.

Owner statements need a second pass. Lodgify's help center says add-ons don't appear in the statement breakdown, so each owner's share of an add-on is added by hand to the payment. Hostaway says its statements are snapshots that don't update after a change, a listing can have only one owner, and a reservation from last month can't be added to this month's statement.

Reviews point the same way. Trustpilot's summary of Lodgify reviews mentions trouble reaching a person live for urgent help and delays connecting listings. Its summary of Hostaway reviews mentions slow replies and a setup that takes time.

What agents do in either one

AI agents work as the operations layer around your booking system. They read new and changed bookings in Lodgify or Hostaway, check each one against the booking site and the payout, fix the cleaning task when a stay moves, and send each cleaner tomorrow's homes.

At month end, they gather each owner's stays, payouts, add-ons and expenses, build or correct the owner statement, and flag any payout that doesn't match. Guests stay with your team. Agents don't write to guests, and anything your rules keep for a person goes to your team in one message.

See what agents would do in Lodgify or HostawayWhichever one you run. In 15 minutes you'll know which jobs agents take from your team, and what it costs.

The agents that work in each one

The jobs are the same in either system. Each agent does one from start to finish, and your team talks to them in Slack or Teams.

LodgifyLodgify Booking Change Agent

A changed booking gets caught that day, not when the cleaner shows up.

Reads new and changed bookingseach 5 min
Catches new dates, guest counts and cancellationsnext pass
Updates the cleaner schedule to matchright away

See what agents do in Lodgify →

HostawayHostaway Turnover Agent

Each cleaner knows tomorrow's homes before the day ends.

Creates the cleaning task for each checkoutper booking
Assigns a cleaner and checks the time to the next check-ineach task
Sends each cleaner tomorrow's homesevery day at five

See what agents do in Hostaway →

LodgifyLodgify Owner Report Agent

Owners get their numbers without your team building the report.

Pulls each rental's stays and amounts paidevery month
Checks them against your booksper owner
Sends each owner their reportfirst of the month

See what agents do in Lodgify →

HostawayHostaway Owner Report Agent

Owners get their numbers without your team building the report.

Pulls each owner statement and the month's staysevery month
Checks expenses and payouts against your booksper owner
Sends each owner their reportfirst of the month

See what agents do in Hostaway →

Questions

Is my customers' information safe?

Yes. Agents work in your own Lodgify or Hostaway account and see only the bookings their job needs. Guest details never go into public AI. Agents connect to AI through business-grade connections audited under SOC 2.

Is Lodgify or Hostaway better for direct bookings?

Both have a booking website. Lodgify builds all its plans around it. Hostaway includes a direct booking website builder in its system for property managers. If direct bookings are most of your business, try Lodgify's site builder first.

Is Hostaway better than Lodgify for property managers?

Hostaway is built for property managers, with tasks, owner statements and an owner portal in one system. Lodgify has the same kind of tools, Cleaning and Task Management and Owner Statements, on its Ultimate plan. Compare those screens with one of your own owners.

Do I have to switch to use agents?

No. Agents work in the one you use today, Lodgify or Hostaway.

What does it cost?

You get the price on the call, along with the hours it saves your team.