There is no Linear HubSpot integration made by Linear. Linear's docs list Intercom, Zendesk, Front and Salesforce for customer requests, not HubSpot. To connect them, you install a HubSpot Marketplace app from another developer, like Linear by Atlantic Ops or Linear Sync by IssueLinker, that links HubSpot tickets to Linear issues and shows the issue status back in HubSpot. Zapier is the other way. Where it stops: these apps work on tickets, not deals, so requests from sales calls still get typed in by hand, and nobody tells the customer when the fix ships. AI agents do that work.
What a Linear HubSpot integration has to do
Customers tell your support and sales teams what is broken and what they want. That lives in HubSpot. Your product team decides what to build in Linear. When the two are apart, a bug gets reported three times, a big customer's request has no name on it in Linear, and the rep can't say when it will be fixed.
So connected has to mean two things. Each request in HubSpot lands on the right Linear issue with the customer attached, and when that issue moves or ships, the people in HubSpot can see it and tell the customer. The apps below cover the first part for tickets. The rest is still done by hand.
Three ways to connect Linear and HubSpot
None of these is made by Linear. Each one is listed on the HubSpot Marketplace or on Zapier.
A ticket app from the HubSpot Marketplace
- How it works
- Apps like Linear by Atlantic Ops and Linear Sync by IssueLinker put a Linear card on HubSpot tickets. From a ticket you create a Linear issue or link one, and the issue's status comes back to HubSpot. Both have HubSpot workflow actions too.
- Good for
- Support teams in HubSpot who send bugs and requests to a product team in Linear.
- Where it breaks
- Each app needs its own subscription. IssueLinker's listing says the ticket's subject and description go to Linear once, when the issue is made, and its workflow actions need Service Hub Professional or above. One reviewer notes that a ticket links to one issue only. Atlantic Ops has one review so far.
A Zapier zap
- How it works
- Zapier has Linear steps like New Issue, Updated Issue, Create Issue and Create Comment, and HubSpot steps like New Ticket, Updated Deal Stage and Update Ticket. You build each zap yourself.
- Good for
- Teams that want one fixed rule, like a Linear issue for each new ticket in one pipeline.
- Where it breaks
- Each direction and each case is a zap you build and keep up. A zap doesn't add the customer to the issue as a request unless you build that step too.
Linear for Breeze
- How it works
- HubSpot's own Linear for Breeze app lets Breeze Assistant in HubSpot look up Linear issues and projects and link back to them.
- Good for
- People in HubSpot who want to ask where an issue stands without opening Linear.
- Where it breaks
- It answers questions. It doesn't make issues, link tickets or add customer requests. The listing says it needs its own subscription, and it has no reviews yet.
Arkeo agents
- How it works
- Agents read requests and bug reports from HubSpot tickets and deal notes, add each one to the right Linear issue or open a new one, link the customer who asked, and when the issue is marked done, tell the customer or draft the note for the owner.
- Good for
- Software teams where sales and support both hear requests, and customers want to know when it ships.
- Where it breaks
- Anything your rules keep for a person, like a promise of a ship date, goes to the owner in one message.
How to set up a Linear HubSpot integration
These follow the app listings and Linear's own guide. Open them for the screens.
- 1Install a Linear app in HubSpot
Open the HubSpot Marketplace and find the Linear app you want, like Linear by Atlantic Ops or Linear Sync by IssueLinker. Check the listing for the HubSpot plan and permissions it needs, then install it and connect your Linear account.
- 2Make or link an issue from a ticket
Open a HubSpot ticket and use the Linear card to create a new Linear issue or link an existing one. Check that the issue's status shows on the ticket.
- 3Add the customer to the issue in Linear
In Linear, open the issue and add a request from the Customers section, or press Ctrl R on a Mac or Ctrl Alt R on Windows. Linear's docs say requests come in on their own only from support programs like Intercom, Zendesk and Front.
- 4Build zaps for anything else
For a rule the app doesn't cover, like a Linear issue when a deal reaches a certain stage, build a zap with HubSpot's Updated Deal Stage and Linear's Create Issue.
- 5
Test one ticket end to end
Make a test ticket, link it to an issue, move the issue to done in Linear, and check what changes in HubSpot. Then decide who tells the customer.
Where the Linear HubSpot integration stops
These apps link a HubSpot ticket to a Linear issue. Getting each request on the right issue with the right customer, and telling that customer when it is done, is still a person's job.
Linear doesn't read HubSpot. Linear's customer requests guide lists Intercom, Zendesk, Front and Asks as the places requests come from on their own, and Salesforce on its Enterprise plan. HubSpot isn't on the list, and it isn't one of the sources Linear can pull a customer's revenue, size or tier from. So in Linear, the customer behind a HubSpot ticket is added by hand, or not at all.
Deals sit outside. The Marketplace apps are built around tickets. A feature a prospect asked for on a sales call lives in a deal note, and getting it to Linear takes a zap or someone copying it across.
Details go once. IssueLinker's listing says the ticket's subject and description go to Linear one time, when the issue is made. Detail added later reaches Linear only if someone writes it as a HubSpot note, and then it lands as a comment. A reviewer also notes that a ticket links to one Linear issue, so a ticket with two problems needs a second ticket.
Status isn't a message. When an issue is done, the apps update a property or the ticket in HubSpot. Nobody writes to the customer who asked. That note, and the list of other customers who wanted the same thing, still sit with someone on the team.
The agents that do it
Each agent does one job from start to finish, in your own Linear and HubSpot. Your team talks to them in Slack or Teams.
See who asked for what, in one place.
- Reads requests and bug reports from supportas they come
- Adds them to the right issue, or opens onesame day
- Links the customer who askedper request
Customers hear back the day it ships.
- Watches for issues marked doneas they close
- Finds the customers who asked for itper issue
- Sends them a note, or drafts it for supportsame day
Everyone knows where work stands without a status meeting.
- Pulls what closed, what's open and what's lateevery Monday
- Writes it in plain words for the whole teamevery Monday
- Sends it to Slack and NotionMonday morning
Questions
Is my customers' information safe?
Yes. Agents work in your own Linear and HubSpot and see only what their job needs. Customer details never go into public AI. Agents connect to AI through business-grade connections audited under SOC 2.
Does Linear integrate with HubSpot?
Not with an integration made by Linear. Linear's docs list Intercom, Zendesk, Front and Salesforce for customer requests. To connect HubSpot, teams use a HubSpot Marketplace app from another developer, like Linear by Atlantic Ops or Linear Sync by IssueLinker, or Zapier.
Can I create a Linear issue from a HubSpot ticket?
Yes, with a Marketplace app. Linear by Atlantic Ops and Linear Sync by IssueLinker both let you create or link a Linear issue from a HubSpot ticket and show its status back in HubSpot.
Can HubSpot deals send requests to Linear?
Not with the ticket apps, which work on tickets. You can build a zap with HubSpot's Updated Deal Stage and Linear's Create Issue, or add the request in Linear by hand.
What does it cost?
You get the price on the call, along with the hours it saves your team.