Chargebee integration
Arkeo agents for Chargebee
Arkeo agents work in your Chargebee account alongside your team. They follow up on failed payments, turn trials into paid plans, find out why customers cancel, flag renewals, and report on revenue each week.
15 minutes. You'll know which work agents can take off your team, the hours it frees up and what it costs.
What Arkeo agents do in Chargebee
Each agent does one job from start to finish. They start on their own, follow your process, and your team talks to them in Slack or Teams.
- ✓Spots failed paymentsas they happen
- ✓Emails the customer a link to update the cardsame day
- ✓Tells your team who may cancelevery week
Keep customers a failed card would lose.
Chargebee
Gmail
Slack- ✓Tracks each trial to paidreal time
- ✓Spots trials going quietwithin 48 h
- ✓Wins them back by emailsame day
Trials that stall on day two, not day 30.
Chargebee
HubSpotGmail- ✓Sees plans set to cancelas they happen
- ✓Adds the reason to the customer's recordper customer
- ✓Tells the owner while there is time to callsame day
Know why customers leave, while you can still talk to them.
ChargebeeHubSpotSlack- ✓Checks plans coming up for renewalevery week
- ✓Adds payment history and open invoicesper customer
- ✓Tells the account ownerright away
Renewals get worked before they are late.
Chargebee
SalesforceSlack- ✓Adds up new, upgraded and lost customersweekly
- ✓Checks Chargebee against QuickBooksweekly
- ✓Sends the report to your teamMonday morning
Your numbers, without pulling them by hand.
QuickBooksChargebeeSlackWorks with the rest of your software
Agents carry the work from Chargebee into the other software your team uses, so nothing waits for someone to copy it over.
Stripe
PayPal
Xero
IntercomBusinesses that run on Chargebee
How it connects
You make the key in your own Chargebee account. Nothing to install on your computers, and nothing to wait for.
Where
In Chargebee, under Settings, then Configure Chargebee, then API Keys. You add a key, set if it can only read or can also make changes, and copy it.
Who can do it
The site owner or an admin, or a user whose role includes API keys.
Plan
Chargebee's API docs list no plan limit. Your test site and live site each have their own key.
Agents can see
- Customers and subscriptions
- Invoices, credit notes and payments
- Plans, prices and coupons
- Trials, renewals and cancels
Agents can change
- Notes on customers and subscriptions
- Links for customers to update their card
- Subscription changes your process allows, like a pause
Agents can't
- See full card numbers. Chargebee only shares the last digits.
- Do more than the key type you set, like read-only.
- Get back in after you delete the key.
What this looks like at your business
Failed paymentsEach failed card followed up, and your team told who may cancel.
Designed for software companies on ChargebeeCancelsEach cancel gets a reason on file and a call while there is time.
Designed for software companies on ChargebeeRevenue reportNew, upgraded and lost customers, checked against your books.
Designed for software companies on ChargebeeIs this you?
- You bill your customers in Chargebee
- Your team chases failed payments and renewals by hand
- You want more customers without more hires
✕No paying customers yet: not the right fit yet.
In 15 minutes, you'll know
Book a 15-minute call
Want to see what agents would do in your Chargebee?
That's the reason to book. In 15 minutes you'll know which work agents can take off your team.
Questions about Arkeo and Chargebee
Is my customers' information safe?
Yes. Each agent sees only what its job needs. Customer and billing details never go into public AI. Agents connect to AI through business-grade connections audited under SOC 2.
Do I need a certain Chargebee plan?
No. Chargebee's API docs list no plan limit for making a key.
Will the agents change my billing?
Only what your process allows, like adding a note or sending a card update link. You can give them a read-only key instead.
Can I turn it off?
Yes. Delete the key in Chargebee and the agents lose access right away.
What does it cost?
You get the price on the call, along with the hours it saves your team.