Agents › Operations

Operations

ShipStation Order Check Agent

Each day it checks that each Shopify order got paid, packed and shipped. An order sitting too long gets found the same day, and your ops lead and the customer hear about it before the customer has to ask.

15 minutes. You'll see how it would run at your business, the hours it frees up and what it costs.

Arkeo AI · ShipStation Order Check Agent
✦
ShipStationOrder Check Agent
Late orders caught the same day
  • ✓Checks orders are paid, packed and shippedevery day
  • ✓Finds orders sitting too longsame day
  • ✓Tells your ops lead and the customerright away

Late orders found before the customer asks.

ShipStationShipBobShopify

How it works

The agent does the job from start to finish, on its own schedule. Your team talks to it in Slack or Teams.

  1. Shopify

    Reads your paid orders

    Each day it pulls your Shopify orders, with payment, refunds and shipping status.

  2. ShipStation

    Checks where each order is

    It finds each order in ShipStation or in the ShipBob warehouse and sees if it is packed, labeled or shipped.

  3. ShipBob

    Finds orders sitting too long

    An order paid but not packed, or packed but not shipped, past the time you set, gets flagged.

  4. Shopify

    Marks the order

    It adds a tag and a note to the order in Shopify and ShipStation, so your team sees it right where they work.

  5. 5

    Tells your ops lead and the customer

    Your ops lead gets the order, where it is held up and the next step. The customer gets a short note that their order is running late.

What you get

Late orders found the same day

An order sitting too long gets caught that day, not when the customer writes in.

Fewer where-is-my-order emails

The customer hears from you first, so fewer of them have to ask.

No more checking by hand

Nobody on your team scrolls through orders each day to see what didn't ship.

What this looks like at your business

ShopifyOrders checked
Before
Spot checks by hand
Now
Every day

Each paid order checked for packed and shipped.

Designed for online stores
ShipStationLate orders
Before
Found when the customer asks
Now
Same day

Orders sitting too long flagged the day they go late.

Designed for online stores
ShipBobWarehouse holdups
Before
Phone calls and emails
Now
One message

Each held order sent to your ops lead with the next step.

Designed for online stores

Built for your company

Your version, set up around how you work

No two businesses run this job the same way. Your ShipStation Order Check Agent follows your process, your rules and your software, not a template.

Your rulesWhat counts as too long

One day to pack, two days to ship, or longer for made-to-order items. You set the time for each.

Your softwareYour shipping tools

ShipStation, ShipBob and Shopify today. If you ship from your own warehouse or another 3PL, your version works there.

Your wordsThe note your customer gets

Your store's voice, your words, and the offer you want to make for a late order, if any.

Your teamWho hears about it

Your ops lead, your warehouse, or your customer service team. In Slack, Teams or email.

Day 1The call15 minutes on how your team does this job today.
Week 1We map your processThe steps, the rules, and who gets told what.
Week 2We build your versionSet up in your accounts and checked against your real work.
Day 14LiveIt runs each day, and we keep it running and up to date.

Works in the software you use

You make the key in your own accounts. Nothing to install on your computers.

ShipStationShipBobShopify

Part of a team of agents

Agents pass work to each other, so a job keeps moving without someone on your team handing it along.

Customer serviceGorgias Customer Question Agent

Looks up orders and tracking in seconds when a customer asks, and sends refunds and complaints to your team.

Customers get answers without waiting.

See this agent →
OperationsWhatsApp Customer Assistant

Looks up an order by phone or order number when a customer asks on WhatsApp.

WhatsApp answered before the customer moves on.

See this agent →
FinanceQuickBooks Store Report Agent

Pulls sales, ad spend and orders each Monday and sends the week's report with what to fix next.

Know what sold and what to fix next.

See this agent →

Built for

E-commerce

The ShipStation Order Check Agent works next to the other agents built for online stores.

AfterShipAttentiveGladlyJudge.meLoop ReturnsMeta AdsOkendo
See the agents for online stores →

Book a 15-minute call

Get your version of the ShipStation Order Check Agent

Bring how your team does this job today. In 15 minutes you'll know how your version would run, the hours it frees up and what it costs.

Step 1 of 2 · Your details

Questions about the ShipStation Order Check Agent

Is my customers' information safe?

Yes. The agent reads only the orders its job needs, in your own Shopify, ShipStation and ShipBob accounts. Customer details never go into public AI. Agents connect to AI through business-grade connections audited under SOC 2.

Does it change my orders?

It only adds tags and notes so your team can see a late order. It doesn't cancel, refund or ship anything on its own.

Which ShipStation plan do I need?

ShipStation Standard or Premium. The Free and Starter plans don't include the API.

Can it follow the way we ship?

Yes. Your version uses your own times for packing and shipping, and tells the people you want told. We set that up with you after the call.

Can I turn it off?

Yes. Delete its keys in ShipStation and ShipBob and the agent loses access right away.

What does it cost?

You get the price on the call, along with the hours it saves your team.

Find late orders before your customer does.