Agents › Operations
Front Desk Assistant
It answers common questions, books and moves appointments, and sends reminders, at any hour. Your front desk staff get the calls that need a person, with the details already written up.
15 minutes. You'll see how it would run at your business, the hours it frees up and what it costs.
How it works
The agent does the job from start to finish, on its own schedule. Your team talks to it in Slack or Teams.
- 1
Answers common questions
Patients ask by email or text at any hour, and get an answer to the common questions right away.
- 2
Books and moves appointments
It finds an open time in your practice calendar and books it, or moves a booking to a new time.
- 3
Sends reminders
Before each visit, it sends a reminder by email or text.
- 4
Follows up after the visit
After a visit, it sends the follow-up your practice wants sent.
- 5
Hands the rest to your staff
Anything that needs a person goes to the right staff member, with the details already written up.
What you get
Common questions and bookings get handled at any hour, not when the phone is free.
Reminders and follow-ups go out on time without anyone sending them by hand.
Your staff get the questions that need them, with the patient's details already written up.
What this looks like at your business
Questions, bookings and reminders, handled at any hour.
Designed for medical practices and online storesReminders and follow-ups sent before and after each visit.
Designed for medical practices and online storesAnything that needs a person goes to the right staff member.
Designed for medical practices and online storesBuilt for your company
Your version, set up around how you work
No two businesses run this job the same way. Your Front Desk Assistant follows your process, your rules and your software, not a template.
Your hours, your services, your policies, written the way your front desk talks.
Visit types, how long each takes, and which bookings need staff to say yes.
Front desk, nurse or manager, depending on what the patient needs.
A day before, two hours before, or whatever fits your practice.
Works in the software you use
You make the key in your own accounts. Nothing to install on your computers.
Part of a team of agents
Agents pass work to each other, so a job keeps moving without someone on your team handing it along.
Answers customers in WhatsApp in seconds at any hour, and sends complaints and refunds to the owner with a reply ready.
WhatsApp answered before the customer moves on.
See this agent →
Answers product and order questions at any hour, and sends refunds and complaints to your team right away.
Customers get answers without waiting.
See this agent →Built for
Book a 15-minute call
Get your version of the Front Desk Assistant
Bring how your team does this job today. In 15 minutes you'll know how your version would run, the hours it frees up and what it costs.
Questions about the Front Desk Assistant
Is my customers' information safe?
Yes. The agent reads only the bookings and messages it needs, in your own accounts. Patient details never go into public AI. Agents connect to AI through business-grade connections audited under SOC 2.
Will it change my calendar?
Only to book and move appointments the way your rules allow. Anything else goes to your staff.
Can it follow the way we work?
Yes. Your version answers in your words and books by your rules. We set that up with you after the call.
Can I turn it off?
Yes. Remove its access to your calendar and messages and it stops right away.
What does it cost?
You get the price on the call, along with the hours it saves your team.