Yotpo integration
Arkeo agents for Yotpo
Arkeo agents work in your Yotpo account alongside your team. They send low ratings to your team the same day, make sure shipped orders get a review request, and report on product ratings each week.
15 minutes. You'll know which work agents can take off your team, the hours it frees up and what it costs.
What Arkeo agents do in Yotpo
Each agent does one job from start to finish. They start on their own, follow your process, and your team talks to them in Slack or Teams.
- ✓Reads new reviewsevery day
- ✓Finds low ratings and matches them to the orderper review
- ✓Sends them to your support team with the orderright away
Unhappy customers hear back the same day.
Yotpo
Shopify
Gorgias- ✓Checks shipped orders reached Yotpoevery day
- ✓Adds any that are missingsame day
- ✓So the review request goes outon time
More orders get a review request.
YotpoShopify
ShipStation- ✓Pulls star ratings for each productevery Monday
- ✓Finds products slipping since last weekper product
- ✓Sends the list with what reviewers saidMonday morning
Know which products shoppers are unhappy with.
Yotpo
Google Sheets
SlackWorks with the rest of your software
Agents carry the work from Yotpo into the other software your team uses, so nothing waits for someone to copy it over.
WooCommerce
BigCommerce
KlaviyoBusinesses that run on Yotpo
How it connects
You make the key in your own Yotpo account. Nothing to install on your computers, and nothing to wait for.
Where
In Yotpo, under Account Settings, then General Settings. You copy your app key and click Get secret key. Yotpo emails a code to confirm it's you.
Who can do it
The Yotpo account administrator. Staff users can't see the secret key.
Plan
Any Yotpo plan.
Agents can see
- Reviews, star ratings and review text
- Star totals for each product
- Orders, shipments and customers sent to Yotpo
- Products and collections
Agents can change
- Orders and shipments, so review requests go out
- Products and collections
- Customer details
Agents can't
- Change what a shopper wrote in a review.
- Post public replies. Your team writes those.
- Get back in after you turn access off.
What this looks like at your business
Low ratingsLow ratings matched to the order and sent to your support team.
Designed for stores that use YotpoReview requestsShipped orders checked so each one gets a review request.
Designed for stores that use YotpoProduct ratingsProducts slipping found, with what reviewers said.
Designed for stores that use YotpoIs this you?
- You collect reviews with Yotpo
- Your team reads reviews or checks ratings by hand
- You want to grow without more staff
✕Just starting, with a few reviews a month: not the right fit yet.
In 15 minutes, you'll know
Book a 15-minute call
Want to see what agents would do with your reviews?
That's the reason to book. In 15 minutes you'll know which work agents can take off your team.
Questions about Arkeo and Yotpo
Is my customers' information safe?
Yes. Each agent sees only what its job needs. Customer orders never go into public AI. Agents connect to AI through business-grade connections audited under SOC 2.
Do I need a certain Yotpo plan?
No. Any Yotpo plan works. Your account administrator gets the key.
Will the agents change my reviews?
No. Agents read reviews and send orders to Yotpo. Replies and review changes stay with your team.
Can I turn it off?
Yes. Tell us and the agents stop the same day.
What does it cost?
You get the price on the call, along with the hours it saves your team.