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Customer service

Slack Customer Onboarding Agent

When a new customer signs, it writes the kickoff plan from the sales call, chases each step past its date, and sends the customer an update each Monday. Your team stops chasing setup by hand.

15 minutes. You'll see how it would run at your business, the hours it frees up and what it costs.

Arkeo AI · Slack Customer Onboarding Agent
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SlackCustomer Onboarding Agent
New customers taken from signed to set up
  • ✓Writes the kickoff plan from the sales callper customer
  • ✓Chases anything past its promised dateevery day
  • ✓Sends each customer a Monday updateweekly

Onboarding moves without anyone chasing it.

SlackHubSpotGmail

How it works

The agent does the job from start to finish, on its own schedule. Your team talks to it in Slack or Teams.

  1. HubSpot

    Starts when the deal is won

    It sees the deal move to won in HubSpot and reads the notes and the call logged on it.

  2. 2

    Writes the kickoff plan

    From the sales call, it writes the setup steps, who owns each one, and the date promised. Each step goes into HubSpot as a task.

  3. Slack

    Shares the plan with your team

    The plan goes to your team in Slack, in a channel for that customer if your process uses one.

  4. 4

    Chases what is late, every day

    Each step past its date gets a nudge: a Slack message to your owner, or an email to the customer when the step is theirs.

  5. Gmail

    Sends the customer a Monday update

    Each customer gets an email from your inbox: what got done, what is next, and what you need from them.

What you get

Setup that keeps moving

Late steps get chased the day they slip, not when the customer asks what happened.

A plan from day one

Each new customer has a written plan with owners and dates, built from what they were told on the sales call.

Customers who know where they stand

A short update lands each Monday, so nobody has to write it by hand.

What this looks like at your business

HubSpotKickoff plan
Before
Written by hand, days later
Now
Same day

Setup steps, owners and dates, written from the sales call.

Designed for software companies
SlackLate steps
Before
Found when the customer asks
Now
Every day

Each step past its date chased with the right person.

Designed for software companies
GmailCustomer update
Before
When someone has time
Now
Every Monday

Done, next and what you need, sent to each new customer.

Designed for software companies

Built for your company

Your version, set up around how you work

No two businesses run this job the same way. Your Slack Customer Onboarding Agent follows your process, your rules and your software, not a template.

Your stepsYour setup steps

The steps your customers go through, in your order, with the dates you promise.

Your teamWho owns each step

Your onboarding lead, your engineers, or the account owner. Each one hears about their own steps.

Your wordsUpdates that sound like you

Your tone, your sign-off, and the details your customers want to see each week.

Your softwareYour CRM and inbox

HubSpot, Gmail and Slack today. If you track customers in Salesforce or email from Outlook, your version works there.

Day 1The call15 minutes on how your team does this job today.
Week 1We map your processThe steps, the rules, and who gets told what.
Week 2We build your versionSet up in your accounts and checked against your real work.
Day 14LiveIt runs each day, and we keep it running and up to date.

Works in the software you use

You make the key in your own accounts. Nothing to install on your computers.

Part of a team of agents

Agents pass work to each other, so a job keeps moving without someone on your team handing it along.

Built for

Book a 15-minute call

Get your version of the Slack Customer Onboarding Agent

Bring how your team does this job today. In 15 minutes you'll know how your version would run, the hours it frees up and what it costs.

Step 1 of 2 · Your details

Questions about the Slack Customer Onboarding Agent

Is my customers' information safe?

Yes. The agent reads only the deals, calls and email its job needs, in your own HubSpot, Gmail and Slack. Customer details never go into public AI. Agents connect to AI through business-grade connections audited under SOC 2.

Does it change my HubSpot?

Only the tasks and notes for each setup step. Your deals and contacts stay the way your team set them.

Can it follow the way we onboard?

Yes. Your version uses your steps, your dates and your people. We set that up with you after the call.

Can I turn it off?

Yes. Remove its key in HubSpot, Gmail or Slack and the agent loses access right away.

What does it cost?

You get the price on the call, along with the hours it saves your team.

Get new customers set up without chasing each step.