Agents › Finance
Recharge Subscription Agent
It spots each failed payment and paused subscription in Recharge, follows up with the customer the same day, and tells your team each week who may cancel. Fewer subscribers slip away over a card that didn't go through.
15 minutes. You'll see how it would run at your business, the hours it frees up and what it costs.
- ✓Spots failed and paused subscriptionsas they happen
- ✓Follows up with the customersame day
- ✓Tells your team who may cancelevery week
Fewer subscribers lost to a failed card.
Recharge
Stripe
KlaviyoHow it works
The agent does the job from start to finish, on its own schedule. Your team talks to it in Slack or Teams.
Spots failed and paused subscriptions
It sees each failed charge and each paused subscription in Recharge as it happens.
Checks the payment
It looks at the failed payment in Stripe to see why it failed, like an expired card or not enough funds.
Follows up the same day
It starts your follow-up flow in Klaviyo with a link to update the card, or a nudge to come back.
- 4
Offers what your rules allow
If your rules say so, it can skip a charge or move its date for a customer who asks.
- 5
Tells your team who may cancel
Each week your team gets a list of subscribers who failed more than once or paused, so they can reach out.
What you get
A failed card gets followed up the same day, while the customer still wants the product.
Your team stops working through failed charges one by one.
Who may cancel, and why, so your team knows who to call.
What this looks like at your business
Failed paymentsEach failed charge gets a follow-up the day it happens.
Designed for subscription wellness brandsWhy it failedEach follow-up matches the reason the card failed.
Designed for subscription wellness brandsWho may cancelA list of subscribers to reach out to, every week.
Designed for subscription wellness brandsBuilt for your company
Your version, set up around how you work
No two businesses run this job the same way. Your Recharge Subscription Agent follows your process, your rules and your software, not a template.
Whether it can skip a charge or move a date, and when a subscriber goes to your team instead.
Your Klaviyo flows and your brand voice. The agent starts your flow, it doesn't write a new one.
When the first follow-up goes out, how many, and how far apart.
Sent each week to your owner or your customer team, with the details they use.
Works in the software you use
You make the key in your own accounts. Nothing to install on your computers.
Part of a team of agents
Agents pass work to each other, so a job keeps moving without someone on your team handing it along.
Spots abandoned carts and checkouts and sends reminders, while this agent follows up on subscriptions.
Win back sales that stopped at checkout.
See this agent →
Answers product and order questions, and sends complaints to your team, so a subscriber's question gets answered while this agent handles the payment.
Customers get answers without waiting.
See this agent →
Pulls sales every Monday and compares them to last week, so you see what the saved subscriptions brought in.
Know what sold without building the report.
See this agent →Built for
Book a 15-minute call
Get your version of the Recharge Subscription Agent
Bring how your team does this job today. In 15 minutes you'll know how your version would run, the hours it frees up and what it costs.
Questions about the Recharge Subscription Agent
Is my customers' information safe?
Yes. The agent reads only the subscriptions and payments its job needs, in your own Recharge and Stripe accounts. Customer details never go into public AI. Agents connect to AI through business-grade connections audited under SOC 2.
Will it change my subscriptions?
Only in the ways your rules allow, like skipping a charge or moving its date. Anything else goes to your team.
Will it give out discounts?
Only if your rules say so. Offers to keep a subscriber stay with your team.
Can I turn it off?
Yes. Remove its access in Recharge and it stops right away.
What does it cost?
You get the price on the call, along with the hours it saves your team.