Agents › Admin & the machine
Stripe + Product-Usage Onboarding Agent
From a new customer's first Stripe payment, it watches how they use your product for 30 days. When someone slows down, they get the right help in week one, not when they cancel.
15 minutes. You'll see how it would run at your business, the hours it frees up and what it costs.
- ✓Starts a 30-day watch at the first paymentper customer
- ✓Reads product usageevery hour
- ✓Posts who moved up and who needs helpevery day
New customers who slow down get help in week one.
Stripe
Gmail
HubSpot
SlackHow it works
The agent does the job from start to finish, on its own schedule. Your team talks to it in Slack or Teams.
Starts at the first payment
A customer's first Stripe payment opens a 30-day watch.
- 2
Reads usage every hour
It reads your product's usage each hour and moves the customer up your setup steps as they finish each one.
- 3
Flags a quiet start
A customer with no activity for 48 hours on day two gets flagged.
Writes the right help
If a customer slows down at day 3 or 5, it writes a getting-started email, an offer of a 20-minute walkthrough, or a note to the account owner.
Posts the day's update
Once a day it posts who moved up, who needs help, and who is ready for more.
What you get
A customer who slows down hears from you on day 3 or 5, not after they cancel.
Your team sees who moved up and who needs help in one post a day.
An email, a walkthrough offer, or a call from the owner, based on where the customer stopped.
What this looks like at your business
New customer watchEach new customer watched for 30 days from the first payment.
Designed for software companiesSlow startsThe right help written when a customer slows down.
Designed for software companiesTeam updateWho moved up, who needs help, and who is ready for more.
Designed for software companiesBuilt for your company
Your version, set up around how you work
No two businesses run this job the same way. Your Stripe + Product-Usage Onboarding Agent follows your process, your rules and your software, not a template.
The steps that mean a customer is set up in your product, like first login, first project, or a second user.
48 hours, day 3, day 5, or the points where your customers tend to slow down.
Getting-started emails and walkthrough offers written in your voice.
Sent to your customer success channel, or to each account owner, with the numbers your team tracks.
Works in the software you use
You make the key in your own accounts. Nothing to install on your computers.
Part of a team of agents
Agents pass work to each other, so a job keeps moving without someone on your team handing it along.
Moves each trial to paying as Stripe events arrive, and that first payment starts the onboarding watch.
Trials that stall on day two, not day 30.
See this agent →Reads usage and billing every night and tells the account owner which customers are ready to buy more.
Know who's ready to buy more before they ask.
See this agent →Book a 15-minute call
Get your version of the Stripe + Product-Usage Onboarding Agent
Bring how your team does this job today. In 15 minutes you'll know how your version would run, the hours it frees up and what it costs.
Questions about the Stripe + Product-Usage Onboarding Agent
Is my customers' information safe?
Yes. The agent reads only the payments and usage its job needs, in your own accounts. Customer details never go into public AI. Agents connect to AI through business-grade connections audited under SOC 2.
Will it change my billing?
No. It reads Stripe to see the first payment. It doesn't change plans or payments.
Can it follow the way we onboard?
Yes. Your version uses your setup steps, your timing and your words. We set that up with you after the call.
Can I turn it off?
Yes. Expire the key in Stripe and the agent loses access right away.
What does it cost?
You get the price on the call, along with the hours it saves your team.